![]() ![]() Please ensure this is included, so your item can be correctly identified by our team once your item is received.ģ -) Stick the Prepaid Return Label over the original shipping label if you are recycling our original packaging. Please ensure your item fits our returns policy requirements.Ģ -) Package your item carefully with the completed returns form included inside. ![]() Once you have received your Australia Post returns label, please package your item & follow the 5 easy steps below.ġ -) Lodge your return through our Australia Post return service here to receive your return label. If you wish to return your item by post - you can return your item via our Returns Portal here. You are more than welcome to return your JD Sports online orders to any of our JD stores in Australia.Īlternatively, you can post your order back to our JD Sports Return Centre. See clause 8 of our Terms and Conditions for the full terms available here. Please note: At this time we are not able to facilitate exchanges for online orders so we suggest returning the items you no longer want and placing a new order. ![]() We may not accept your return should the item, or its box or packaging be marked, damaged, or not returned in a saleable condition. Personalised items will only be accepted if the personalisation text is incorrect or if the product is faulty.ĭue to health and hygiene, we do not to offer refunds on underwear, swimwear and jewellery piercing products unless faulty. Returns by post are to be paid for by the customer (unless the item is faulty or incorrectly supplied). We do not accept returns, or provide refunds for Crep Protect branded cleaning products. The original packaging must also be returned in original condition and must not be marked, labelled, damaged, or taped. Online orders can be returned to our dispatch centre, or taken to one of our stores.Īll returns must be unworn and unopened, unwashed and undamaged, in their original condition with all original tags attached and/or are in their original packaging which must also be undamaged and in its original condition.
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